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Customer Care Policy: Bus Rules, Etiquette & Information

  • No standing at any time. The bus may need to make sudden maneuvers to respond to traffic conditions.
  • Any bingo or raffles must be handled while remaining seated.
  • No smoking.
  • Keep the aisle clear.
  • Please collect the driver gratuity before arrival.
  • No alcohol and no open beverage containers of any kind. Only resealable containers are allowed.
  • No food may be brought on board — out of consideration for other passengers, as food smells can make others sick in the confined space of the bus.
  • Do not talk to or distract the driver while the bus is in motion.
  • Do not cross the white line on the floor at the front of the bus while it is moving.
  • Please notice the marked window emergency exits.
  • Anything stored in the overhead racks must be secure so it cannot fall on passengers.
  • Use the restroom with extreme caution — hold the hand rails and seat backs for safe footing and balance.

Baggage

Patty Wagon is not liable for lost carry-on baggage, which remains the responsibility of the passenger at all times. Only in the event of negligence by Patty Wagon in handling a passenger’s baggage, liability for a loss is based on the value of the baggage and limited to a maximum of $250.00 per customer.

Thank you,

The Patty Wagon Team